Secretary Central

2009-02-01T10:47:00.000-08:00

Hiring a Virtual Assistant Helps

Your Business Grow!

Like a good administrative assistant or secretary, a Virtual Assistant can become an invaluable part of your team - only she doesn't sit right outside your office! But that's ok! At Secretary Central, we are dedicated to not only providing you and your company with professional administrative services, but also being easy to work with! Whatever the project, large or small, you can be assured that the end product will be professional, completed in a timely fashion, and on-budget!

Let's see how we can help your business grow! We can run your entire back-office on a full-time basis, or just pick up the slack here and there on occasional projects. We can also handle the administrative tasks that you hate to do (and maybe even put off doing!) so that you can concentrate on the money-making part of your business - or better yet - get home at a decent time!

Check out the services we offer, then give us a call or drop us an email. We are happy to discuss with you your administrative needs!

"Sara has proven to be a valuable source for us. She's efficient and cost effective. We would recommend her to anyone for anything she does. She's a first rate assistant who can be on our team long as she wants." - A.M., Owner of a promotional items company

Social Networking Site Management

2008-09-17T20:15:00.000-07:00

In today's business world, its important to stay connected to your clients, customers, potential clientele, support staff, and others, but sometimes, its difficult to keep on top of all of the social networking site that are available!

Let Secretary Central set you up and/or maintain your social networking presence!

LinkedIn:

* Account Set-Up

* Article/Discussion Posting

* Updating

* PDF Posting

* Job Posting

* Contact Management

Facebook:

* Account Set-Up

* Group Formation and Maintenance

* Contact Management

* Posting and Updates

Twitter:

* Account Set-Up

* Contact Management

* Updating

* Directory Listing

We are also experienced in other social networking sites including ActiveRain (real estate) and SalesForce, as well as various blogging platforms.

Social networking sites, when used effectively and appropriately, can enhance any marketing campaign! Give us a call today to discuss your needs!

Meet the VA!

2008-02-09T10:09:00.000-08:00

Get to know a bit about us! Our staff is dedicated to helping your business grow!

Sara makes her home in Philadelphia and has some serious experience in finance and investing in a variety of capacities,. including as a former financial advisor, client services rep, and equities trader. She thrives on the creative side of business and enjoys working with entrepreneurs and business owners. Yes, she really can do all of the things listed in the OUR SERVICES section She's also a pretty good stock picker so email her to sign up for her newsletter or her blog!

Sara is also the Co-Founder of RESHET Jewish Networking Group, which provides and organizes business networking events for the Jewish community in and around the Philadelphia area. To learn more about RESHET and networking in general, please visit the RESHET website!

You can reach Sara like this:

By phone: 215-480-7430

By email: sara@secretary-central.com

By Yahoo IM: secretarycentral

On LinkedIn

Sara has two great little boys, and a significant other that puts up with her various business (ad)ventures!

Data Entry/Transcribing

2008-02-09T09:59:00.000-08:00

Have information that needs to be formated or notes that need to be transcribed? No problem! We are proficient at accurate data entry and transcribing and can deliver it in any format you desire in a timely and professional manner!

Travel Planning

2008-02-09T09:32:00.000-08:00

Whether you're going on a world tour to sell your product, or across the state border for a conference, you Virtual Assistant can coordinate all the travel arrangements from tickets to rental cars to a place to stay.

Alternatively, if you are the one hosting a meeting or conference, your VA can make sure arrangements for your out-of-town guests are taken care of!

Invoicing

2008-01-31T20:17:00.000-08:00

Why do you work? To make money, of course! But do you sometimes let your invoicing go longer than you should? A lot of business owners do, simply for lack of time!

Keep your cash flow moving smoothly with timely invoicing! Hand this responsibility to your Virtual Assistant and actually enjoy the fruits of your labor!

Answering Email

2008-01-31T20:08:00.000-08:00

"You've Got Mail!"

Don't have the time to deal with it? No problem! Your Virtual Assistant can handle it! From a customer with a question, or a supplier confirming a delivery, you VA can respond to the emails you receive in a timely fashion and keep you abreast of their content! You can be on the road and be confident knowing that you are still in touch.

Customer Service

2008-01-31T19:53:00.000-08:00

A great salesperson can sell anything to anyone, but its great customer service after the sale that keeps your customers coming back!

Great customer service begins with answering phone calls. It can also extend to simple things, like answering your customers' questions and responding quickly to emails. However your define good service to your clients, a Secretary Central Virtual Assistant can help to keep your clientele happy!

Collections

2008-01-31T17:58:00.000-08:00

Chasing after money that is owed to you can be one of the more exasperating things about running a business as well as one of the more time consuming. A Virtual Assistant from Secretary Central can help by assisting in the process. Phone calls, collections letters can all be done professionally with great results!

Letter-Writing

2008-01-31T17:28:00.000-08:00

Keeping in touch with your clients is of utmost importance. So is canvassing for new ones. Letter writing is a great way to keep yourself relevant to your customers, but its also very time consuming.

From writing and editing business letters, to stuffing envelopes and mailing them, your Virtual Assistant from Secretary Central can help!

Bookkeeping Services

2008-01-31T16:43:00.000-08:00

Precise bookkeeping is one of the most important tasks a business owner does, but also the most neglected.

A Virtual Assistant from Secretary Central can streamline the process and free up your time for other things. From invoicing to keeping track of things on QuickBooks, or the program of your choice, to creating reports so you know where your money is going, our experienced VA's are ready to keep your books straight!

Phone Answering Services

2008-01-31T16:07:00.000-08:00

Sometimes phone calls can interrupt the flow of your day. Let your Virtual Assistant take care of them regularly, or when its convenient for you to do so. Additionally, having the phone answered by an actual person gives your callers that personal touch and lends professionalism to your operation.

Your VA will answer your incoming calls when you forward your number to her designated phone. You will receive your messages in an agreed upon manner (email, text message, etc).

Call Center Services:

You may also use Secretary Central as a call center service on a regular basis. This is a must for our doctors and therapist clients, as well as other businesses or people that need to be on call 24 hours a day.

Rates and Costs

2008-01-28T18:42:00.000-08:00

Every business is different. Every entrepreneur has their own unique needs. Therefore, it is best if you contact us to accurately assess your costs in hiring a virtual assistant. However, Secretary Central is dedicated to making it easy to work with and hire the perfect virtual assistant!

Depending upon your preference, we are able to work on a project by project basis, or by retainer. Either way, you will always receive a detailed statement of the work completed with your invoice. We can also work within your budget to make hiring a VA work best for your bottom line!

Additionally, when you work with Secretary Central, there is never a long term contact to sign nor a minimum commitment to make! We can work within most any budget so you get the most for your money!

FAQ

2008-01-28T18:35:00.000-08:00

Want to know more about what hiring a virtual assistant entails? Contact us, or read more here:

What is a Virtual Assistant?

A Virtual Assistant is an actual person who supports you and your business remotely by performing administrative, clerical and technical tasks. Most VAs have a great deal of experience in a wide variety of administrative environments and can contribute a great deal of expertise and professionalism to you business.

Who uses Virtual Assistants?

Entrepreneurs, small and mid sized business owners, home-based business owners, real estate and legal professionals, and any other professional who is bogged down with administrative work can all benefit from a VA's assistance.

How much does it cost to hire a Virtual Assistant?

Costs can vary according to your need. To get an accurate estimate, please contact us!

How can I stay in touch with my Virtual Assistant once I hired her?

I am readily available via phone, email, IM and fax. Once you chose Secretary Central, you will arrange with me which method of communication works best for your circumstances.

What are the benefits of hiring a Virtual Assistant?

There are several.

> There is no need to pay employee taxes, benefits, or unemployment compensation.

> You are only billed for the hours your VA works. There is no need to worry about unproductive "downtime".

> With Secretary Central, you have guaranteed back-up assistants if you need them, if your assistant becomes ill or goes on vacation.

> No need to comply with Federal OSHA or labor laws.

> Professional work done to your specifications.

> A Virtual Assistant is likely to understand the complexities of owning a business - after all - she's an entrepreneur too!

How do I pay my Virtual Assistant?

Every other week you will receive a detailed time sheet from your VA. After your approval, we will bill your credit card or Paypal account. You will also be provided with a statement of your account with us for bookkeeping and tax purposes.

What if I need to cancel my Virtual Assistant?

No problem! Just let us and your VA know. You can stop services at anytime and have all of your computer files, etc, returned to you. We do not charge a cancellation fee.

How can I be assured that my company information is kept private?

Secretary Central operates under the highest standards of confidentiality and all sign agreements attesting to that fact. You can be assured that your personal and business information is safe and secure.

How do I get started?

To get more information, and get started in hiring a Virtual Assistant, please call us at (215) 480-7430 or email us at sara@secretary-central.com ! We can help you to determine exactly what you need!

Our Services

2008-01-28T08:18:00.000-08:00

Secretary Central is dedicated to providing you and your business with a full range of professional services and our qualified Virtual Assistants have a vast knowledge base and experience in providing the following:

* Social Networking Site Management

* Transcribing

* Event Planning

* Faxing

* Preparing Mailings

* Writing/Editing Newsletters

* Research

* Website, Blog, and Social Networking Site Updating

* Search Engine Optimization

* Sending Gifts and Cards

* Travel Planning

* Anything you would hand to your secretary!

Whether you need help in all areas, or just a few services, full-time or part-time, long term or for just a short term project, let Secretary Central help you run your business productively and efficiently!

Get Educated!

2007-01-30T13:32:00.000-08:00

The field of Virtual Administration is a growing and evolving one! Besides providing quality and professional services to our clients, we also seek to educate the business community about Virtual Business Administration, and how it can work to help make a more streamlined, productive company!

Below are some articles to help you decide if a VA is right for you and your business!

The Top 10 Signs You (Desperately) Need A VA!

Why Hire a Virtual Assistant?

2007-01-28T12:57:00.000-08:00

Many reasons!

Just like a secretary, a virtual assistant is there for you to take care of the things you need to do to help your business run smoothly.........without the extra expense and hassle of having an actual office or actual employees.

You have the benefit of a professional performing tasks that you don't have the time (or the desire) to do; a professional who will intimately understand the workings of your business as little or as much as you want her to, as well as someone who can efficiently run your back office for your peace of mind.

This leaves you with more time to grow your business, build client relationships, or maybe even give yourself a bit of a break and spend time with your family!

At Secretary Central, our staff are English speakers with several years of experience in professional environments, including brokerage firms, real estate offices, insurance companies, and law firms. We have have superior organizational, problem solving, and interpersonal skills, and we are readily available to meet your business' needs.

Let's talk about the costs. Hiring an actual employee involves more than considering just a salary. Social Security (6.2% of employee's salary), Medicare taxes (1.45% of employee's salary), Federal Unemployment Tax (.8% of employee's salary) in addition to your state's unemployment taxes are the additional "real" dollar considerations. Health benefits, insurance, retirement plans, and all of the extras needed to keep a good employee are additional expenses.

Hiring a virtual assistant is different. Your VA uses her own computer, supplies, and resources as an independent contractor. You will give her a 1099 at the end of the year, and she is responsible for withholding her own taxes. This simplicity keeps your costs down, while increasing your business' efficiency.

Call Secretary Central today to have your needs assessed!

Contact Us

2006-01-28T19:44:00.000-08:00

Getting in touch with Secretary Central is easy!

By Phone:

215.480.7430

By Fax:

By Email:

sara@secretary-central.com

By IM:

secretarycentral (Yahoo Messenger)

SecCentralSara (AIM)