FAQ

Want to know more about what hiring a virtual assistant entails? Contact us, or read more here:

What is a Virtual Assistant?
A Virtual Assistant is an actual person who supports you and your business remotely by performing administrative, clerical and technical tasks.   Most VAs have a great deal of experience in a wide variety of administrative environments and can contribute a great deal of expertise and professionalism to you business.

Who uses Virtual Assistants?
Entrepreneurs, small and mid sized business owners, home-based business owners, real estate and legal professionals, and any other professional who is bogged down with administrative work can all benefit from a VA's assistance.

How much does it cost to hire a Virtual Assistant?
Costs can vary according to your need.  To get an accurate estimate, please contact us! 

How can I stay in touch with my Virtual Assistant once I hired her?
I am readily available via phone, email, IM and fax.  Once you chose Secretary Central, you will arrange with me which method of communication works best for your circumstances.

What are the benefits of hiring a Virtual Assistant?
There are several.
> There is no need to pay employee taxes, benefits, or unemployment compensation.
> You are only billed for the hours your VA works.  There is no need to worry about unproductive "downtime".
> With Secretary Central, you have guaranteed back-up assistants if you need them, if your assistant becomes ill or goes on vacation.
> No need to comply with Federal OSHA or labor laws.
> Professional work done to your specifications.
> A Virtual Assistant is likely to understand the complexities of owning a business - after all - she's an entrepreneur too!

How do I pay my Virtual Assistant?
Every other week you will receive a detailed time sheet from your VA.  After your approval, we will bill your credit card or Paypal account.  You will also be provided with a statement of your account with us for bookkeeping and tax purposes.

What if I need to cancel my Virtual Assistant?
No problem!  Just let us and your VA know.  You can stop services at anytime and have all of your computer files, etc, returned to you.  We do not charge a cancellation fee.

How can I be assured that my company information is kept private?
Secretary Central operates under the highest standards of confidentiality and all sign agreements attesting to that fact.  You can be assured that your personal and business information is safe and secure.

How do I get started?
To get more information, and get started in hiring a Virtual Assistant, please call us at (215) 480-7430 or email us at sara@secretary-central.com !  We can help you to determine exactly what you need!